Privacy and data policies

This Privacy Policy describes how the Hooolm entity (“me”, “I”, “us” or “we”) handle information I learn about you (“you” or “User”) from my site, apps or email. It describes the types of information I collect and explains what I do with that information. If you have questions about this policy, I can be reached via the contact form on this site, or via real world mail at Holm, Vesterbro 100, 5000 Odense C, Denmark. This is also the responsible data handler.

Privacy policies notwithstanding, you should treat your own data responsibly in the awareness that the internet can never be 100% secure and that there are certain inherent risks for the protection of personal data. I shall exercise reasonable diligence to protect personal data but literally no expended effort can guarantee that data provided to me is perpetually safe and protected from hackers or unauthorised third party access.

Information I Collect
I collect and store no identifiable information about you from your use of this site, and the site offers no members area or newsletter signups for which you might register an account or provide personal information. If you write to me via this site’s contact form, it generates an an email to me, of which no remnants is stored on this website. In fact, our interaction will almost exclusively be limited to email correspondence, through which you may voluntarily submit whatever information you deem relevant and reasonable.

These voluntary submissions typically include, but are not limited to, information necessary for me to troubleshoot any issues you may report with my apps, as well as ordinary personal data such as your name and email address.

When you make icon requests via email, either from within the app or directly, you inherently provide me with information about those requested apps in conjunction with your personally identifiable information, such as your email address, its associated name and other sender information, information present in your email signature and so on. Once your request email has been processed, it will be deleted immediately.

Be aware that I offer no products or services through any reseller or other third party, through which I might receive information about you. If you acquire my app products from any source other than the Google Play store with intact licensing, you have most likely pirated the app, which may then have been altered by third parties in a multitude of exciting ways, for which I accept no liability.

I do not explicitly require you to provide any information beyond proof of purchase. If you do not provide such necessary information, or if you delete or remove it, I may not be able to perform certain services for you and you may lose the ability to access or use certain app products or services.

How I Use Collected Information
I collect and use your information for the following purposes:

– To run, operate and update my app products.
– To provide customer service. Information you provide helps me respond to customer service and support requests more efficiently.
– To research my own services. I use your information and our interaction to understand how my products and services are used and how to improve them.

I reserve the right to store your information for the amount of time I reasonably determine to be necessary in order to perform the purposes for which that information was collected or otherwise processed.

Sharing Your Information
In addition to the uses described above, I may also disclose any collected information, including personally identifiable information, if the disclosure is necessary to my provision of services; if I believe in good faith that disclosure is necessary to protect my rights or property; if I am acting in good faith to protect your safety or mine, or the safety of others, to investigate fraud, or to respond to a government request; if I believe in good faith the disclosure is required by law, such as to comply with a subpoena, search warrant, court order, or similar legal or administrative process; or if a third party purchases or otherwise acquires my business activities, in which case your information will likely be among the assets transferred.

Changes to This Privacy Policy
This privacy policy may be changed at any time. When I do, you will see a notification on the main page of my Site. I encourage you to frequently check this page for any changes to stay informed about how I am helping to protect the personal information I collect. Your continued use of my services following the posting of changes to this policy will be deemed your acceptance of those changes.

Technical Information
I have adopted appropriate data collection, storage and processing practices and security measures to help protect against unauthorised access, alteration, disclosure or destruction of your personal information transaction information and data stored in connection with our interaction.

You may at all times request access to the personal data collected and if inaccurate you may request that such collected personal data is corrected, that the collection of personal data is blocked or that the collected personal data is erased, subject to legal provisions or orders from state authorities such as courts requiring me to store and maintain such personal data at the disposal of the authorities.

I do not intentionally collect or retain personal information from, persons who are younger than 13 years of age. If you believe someone under the age of 13 may have submitted information to me, please contact me, and I will promptly delete it.

“Do Not Track” limitations. 
I do not collect personally identifiable information about your online activities over time and across third-party web sites or online services. For this reason, at this time, the Site does not explicitly respond to “do not track” signals. Third parties may collect personally identifiable information through the Site as described in this Privacy Policy.

EU Data
Individuals in the European Union (EU) have certain rights with respect to their personally identifiable information which is protected by the infamous GDPR, including the rights to:

– request access to and rectification or erasure of your Personal Data;
– request information about my processing, including categories of your Personal Data collected, information about the source of that collection, the purposes of processing, the recipients or categories of recipient to whom your Personal Data has been or will be disclosed;
– restrict or object to how I process your Personal Data;
– withdraw your consent for me to process your Personal Data in some circumstances;
– lodge a complaint with a supervisory authority;
– receive your Personal Data provided to me or have that Personal Data transmitted to another controller without hindrance (also known as “data portability”)

To exercise any of these rights please contact me here.

I reserve the right to ask for information verifying your identity prior to disclosing any information to you. Should I ask for verification, the information you provide to verify your identity will be used only for that purpose, and all copies of this information in my possession will be destroyed when the process is complete.

International Transfer
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your area’s jurisdiction. Most prominently, EU citizens should be aware that my use of Google services to build, offer and sell my products, fulfill your support inquiries, process icon requests and exchange emails with you, inherently means that your information, including personal data, is most likely transmitted to the United States and processed there.

Cookies and third Party Websites
This website runs on the WordPress platform, which uses simple, technical cookies to run itself, so to speak. They keep track of whether or not the visitor is logged in (you are not), is an administrator (only I am) and – ironically – a cookie to determine whether the visitor has accepted the use of cookies, but doesn’t collect and store any personally identifiable information about you. I use “Recaptcha” to weed out most spam robots from my contact form – this is a Google product which probably tracks you in clever ways, with the same International Transfer implications outlined in the previous section.

Contacting Me
If you have any questions about this Privacy Policy, the practices of this site, my apps, me or your dealings with any of those, do not hesitate to contact me.

This document was last updated on 24/06/2018.